FAQ's

Frequently Asked Questions (FAQs)

1. How long will my order take to arrive?
All orders are delivered within 5–7 business days after processing. You’ll receive a tracking number once your order has been shipped.

2. Do you offer free shipping?
Yes! We offer free shipping

3. Are your perfumes authentic?
Absolutely. We guarantee 100% authentic and fresh perfumes, sourced directly from trusted suppliers.

4. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure online payment options.

5. Can I return or exchange my perfume?
Yes. If your order is unused and in its original packaging, you can return it within 30 days of delivery. Please contact our customer service for assistance.

6. How should I store my perfume?
Store your perfume in a cool, dry place, away from direct sunlight to maintain its quality and longevity.

7. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times may vary depending on the destination.

8. How can I contact you?
You can reach us at  info@theoudandbloomco.com or +447495431940. Our customer support team is available 24/7.